Privacy Policy

Route6one (route6one.com) is a website for exploring house plans, looking up property and planning information for a block, and finding builders. It is operated by [operator's legal name — to be confirmed].

This policy explains what information the website collects when you use it, and why.

We only collect what the features below need:

• Account details if you create an account.
• Submission details if you submit house plans as a builder.
• Contact-form messages if you send one.
• Property lookups when you search an address and select a property.
• Anonymous usage counts such as plan views and filter use.
• Technical request data, such as your IP address, which is processed when your browser connects to the site.

We don't collect payment details — the site doesn't take payments.

• To run your account and keep you signed in.
• To review builder plan submissions and contact the submitter about them.
• To reply to messages sent through the contact form.
• To show property, parcel and planning information and potential plan matches.
• To understand, in aggregate, which features and plans are used, so we can improve the site.
• To protect the site from abuse, for example by limiting repeated sign-in attempts.

When you create an account we store your name, email address and your password as a one-way hash (bcrypt) — we never store the password itself. We also store your account type and when the account was created and last updated.

Builder submissions collect the company name, a contact name, email address and phone number, an optional website, the plan details you enter and the files you upload (images and documents). These are kept for review by Route6one administrators. If you're signed in when you submit, the submission is linked to your account.

Contact-form messages (name, email, subject and message) are sent by email to Route6one and are not stored in the website's database.

The address you type is sent from our server to Vicmap, the public spatial data service of Land Use Victoria, to find matching addresses. Search results are cached on our servers for up to 24 hours, and address details for up to 7 days, so repeat searches are faster.

When you select a property, its address, location, parcel boundary and planning information are saved in our database so the next lookup of the same property is faster. These records aren't linked to you or to any account.

Block dimensions you enter on the Check Your Block page are used to calculate potential matches and aren't saved.

We record simple, anonymous events in our own database: for example that a plan was viewed, a builder's website link was clicked, a search returned a number of results, or a filter (such as “4+ bedrooms” or text typed into the plan-name search) was used. These events don't include your name, email, IP address, account or the addresses you search.

We also use Google Analytics to understand how the site is used: which pages are viewed, and actions such as viewing a plan, clicking through to a builder's website, starting or finishing a block check, sending the contact form, or signing up or in. Google receives your IP address and browser details as part of this, and uses them to estimate things like your general location and device type. We never send Google your name, email address, password, anything you type into a search or form, or the addresses you look up. You can opt out with Google's Analytics opt-out browser add-on. We don't use advertising services.

The site uses only what it needs to work:

• Sign-in cookies — a session cookie that keeps you signed in (it expires after 12 hours), plus security cookies used by the sign-in system (for example to protect sign-in forms against cross-site request forgery).
• Comparison list — the plans you add to Compare are kept in your browser's local storage, on your device only.
• Address hand-off — when you pick an address on the homepage, its reference is briefly kept in your browser's session storage to open it on the Check Your Block page.
• Google Analytics cookies — first-party cookies (named _ga and _ga_…) that let Google Analytics tell visits apart, as described under Usage information.

There are no advertising cookies.

Route6one relies on these services to operate:

• Vercel — hosts the website and stores uploaded files. Like any web host, it processes technical request data such as IP addresses.
• Neon — hosts the database that stores accounts, submissions, plans and cached property data.
• Vicmap (Land Use Victoria) — receives the address searches and property lookups described above, sent from our server.
• OpenFreeMap — supplies map tiles. When a map is shown, your browser loads the tiles directly from OpenFreeMap, which receives your IP address as part of that request.
• Namecheap Private Email — our email provider. Contact-form messages are sent through it to our inbox, and it handles email you send to admin@route6one.com.
• Google Analytics — measures how the site is used, as described under Usage information.

Builder websites linked from Route6one are run by those builders, and their own privacy policies apply once you leave this site.

• Accounts are kept until you ask us to delete them.
• Builder submissions and their files are kept while needed for review and for any resulting plan listing.
• Cached property records and anonymous usage events may be kept indefinitely, as they aren't linked to you.
• IP addresses used for abuse protection are held briefly in server memory only, not in the database.

The site is served over HTTPS, passwords are stored only as bcrypt hashes, sign-in and form submissions are rate-limited, and administrative areas require an administrator account. No system is completely secure, so please use a unique password for your account.

You can use most of Route6one — plans, builders, guides and property lookups — without an account. You can clear your comparison list from the Compare bar, or by clearing your browser's site data.

To ask for a copy of, a correction to, or deletion of your account or submission details, contact us. Accounts can't yet be deleted from within the site.

For privacy questions or requests, email admin@route6one.com or use our contact page.

We'll update this policy when the website changes what it collects or how it uses information, and change the “Last updated” date at the top of this page.